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A broken lock or key can be a huge inconvenience, costing you unnecessary stress and disrupting your schedule. Luckily, there are easy troubleshooting techniques you can use if you run into lock issues. However, if DIY solutions don't work, you can always turn to a lock repair service. Here are a few issues and how to solve them. 

A Guide to Common Lock Problems

1. Lock Cylinder Turns

If you try to turn the key and the entire lock cylinder unit spins with it, then your lock's set screw may be damaged or loose. If you can access this part by removing the faceplate, check it for loose bolts and then tighten them. However, if the set screw isn't easily accessible, call a professional to fix the issue. 

2. Key Broke in the Lock

lock repairsWhen your key breaks in the lock, do not attempt to use it; you will likely push the severed part further into the keyhole. If there's an exposed part you can hold, pluck it out with a pair of tweezers and use your spare key to open the lock. If this technique doesn't work, call a locksmith. Lock repair providers have extraction kits designed for this issue.

3. Key Won't Turn

If the key doesn't turn when you try to open the door, your lock may be jammed. Do not forcefully turn the key, as this can damage other components. Instead, lubricate the lock using WD-40 or graphite sprays. If this doesn’t work, there is likely an obstruction that requires a locksmith to remove. 


If you live in New Haven County, CT, and need a reliable locksmith, contact Cohen's Key Shop. Providing quality customer service and lock repairs since 1897, they have more than a century of experience in lock installations, door lock repairs, key duplication and replacements, and other related services. Call (203) 397-3528 or visit their website to learn more about their services. 

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