They Are Not Robots

You may have noticed that new machines have been cropping up in First & Peoples Bank and Trust Company Drive Thru’s. They look and function just like ATMs but there’s something more to them, you just can’t quite put your finger on it. Or can you? As you touch the screen on the machine, pondering what it could be, a face pops up and greets you warmly. “Hello! Welcome to First & Peoples Bank. How may I assist you today?”

You’re startled. “Did the ATM just speak to me?”, you wonder to yourself. You look at the machine and state warily, “Hello?”. The machine happily exclaims, “Hi! How can I help you today?”

You’re shaking. “Did this machine just understand me?”, you ask aloud. The machine chuckles. Have machines learned how to show emotion?

You work up the nerve to speak again and ask, “Are you a robot?” The face in the machine smiles and assures you they are a real person working at their Main Office in Russell. They explain that you are at one of their new Touch Screen Teller machines. By touching the screen, you activated the live teller feature!

You breathe a sigh of relief. You begin chatting with the teller. “A touch screen teller you say? I’ve never seen the likes of these in this area.” The teller explains that First & Peoples Bank is the first bank to offer this service in Greenup County. The experience and transaction abilities are almost identical to coming into the bank lobby and speaking with a teller.

You think back to other automated service machines you’ve seen in the big box stores in the area. “Doesn’t this take jobs away from people?” The teller smiles and assures you that it has actually added more jobs.

You breathe another sigh of relief. The teller asks, “Is there anything I can help you with today?”

With First & Peoples Bank and Trust Company’s Touch Screen Teller devices, you can have the experience of a bank lobby from the comfort of your vehicle. The intuitive interface and knowledgeable tellers easily guide you along and make transacting a breeze! An added perk of the Touch Screen Teller is longer business hours! You can speak to a live teller Monday – Friday from 8 am to 6 pm and Saturday from 9 am to Noon! Stop by any of our 4 branches and try our Touch Screen Teller today!