Businesses often live by the adage that the customer is king. However, only a few understand the importance of showing appreciation at the end of the year. Thanking clients through available email and social media marketing tools like #cnsgSMART often translates into better customer retention and add on business. Here are a few ways to express your gratitude during the holidays and tastefully remind your customers of all the products and services you provide.

How to Use CNSG SMART to Thank Your Customers

1. Use the DIY Campaign feature to send your holiday message

Studies show that most people become repeat or loyal customers because of how well businesses treat them. Notes expressing gratitude are simple but high-impact gestures. They make your customers feel valued.

To do this in a convenient way, send them a heartfelt email at the end of the year to thank them for their business and wish them happy holidays. You can use the DIY Campaign in CNSG SMART to create your own holiday message featuring your choice of graphics and your text. This is a step closer to building long-term, mutually beneficial relationships. Remember #relationshipsmatter.

2. Give Them Updates

Using CNSG SMART’s DIY Campaign, send updates for the New Year including a list of the products and services you offer to both your existing and potential clients. You never know when they’ll need your services or products, so keep in touch to remain at the top of their minds. This also shows your intention to build relationships with them and earn their trust. Don’t be afraid to incorporate graphics that capture who you are, what you’ve done and your personality.  Those are the things that will stand out and make you memorable.

3. Promote Them on Your Marketing Efforts

Most businesses tend to highlight only themselves. However, customers can help you sell products and services, too. A loyal customer will share the upsides of your product via word-of-mouth, which is an effective marketing strategy. Encourage engagement by featuring positive reviews on your website, email, or digital newsletter. Doing so shows your customers that you’re appreciative and that you’ve noticed them. Share your wins via social media!

Converged Network Services Group (CNSG) is the Premier Master Distributor for the design and delivery of complete technology solutions. CNSG is committed to the core philosophy of earning business by building and maintaining true partnerships with every customer, partner, and supplier. This unwavering commitment to the success of our partnerships has enabled CNSG to be recognized as the fastest-growing Master Distributor in the industry. For more information about CNSG, please visit www.cnsg.com or connect with us on Twitter, Facebook, and LinkedIn.