Printers play an integral role in communication and organization for many offices. Due to their frequent use, it isn’t unusual for them to malfunction and require attention. Practicing proper printer maintenance will help reduce the chance of issues occurring, but it’s also important to be able to troubleshoot them when they happen. Here are three common printer issues and how to fix them.

Fixing Common Printer Problems

1. Illegible Printing

If the documents you print are illegible, the printer is likely out of ink, or the cartridges may be dirty.

To fix the issue, use the printer’s self-clean function to clean the heads so the ink can come out smoothly and evenly. Then try to print again. If this doesn’t work, check the ink levels on the computer by looking at the printer settings. If the cartridge is low on ink, replace it before trying again.

We often times don’t recommend the use of the inkjet printers for any business. These units are designed for minimal use and are very expensive to operate. Laser systems are easier to repair, designed to be worked on by our certified technicians, and will give you years of quality output. We have a comprehensive plan to help consolidate printers and eliminate these costly ones in one easy step!

2. Data Connection Issues

Most offices let staff print documents without plugging their computer or tablet into a printer. However, this setup doesn’t always work. If you experience connection issues, try disconnecting each device from the wireless network and then reconnecting after a moment.

Next, be sure the printer is installed on the computer or tablet you’re using. Also, be sure the printer is connected to the Wi-Fi network — if it is, try reconnecting it. Power outages or wireless disconnections can kick each device off the network and require a refresh to allow you to print.

3. Paper Jams

Always be sure to carefully align the stack of blank printer paper before loading it into the machine. This is the best way to avoid paper jams. Even when following this simple protocol, you may need to remove some paper from the printer feeder during a jam. If the machine alerts you to a paper jam, slowly remove the problematic pages by pulling them out before realigning the stack and printing the document again.

If you’re struggling with printer malfunctions, contact SVOE of Verona, VA, to learn about their inventory of supplies and equipment. Serving in the Shenandoah Valley and Central Virginia, they’ve been in business for over 85 years. They can troubleshoot the issue for you and help you choose a new printer if a replacement is necessary. Call this top-notch office equipment and supply company at (888) 888-7863 or visit the website for information on their inventory and services like document digitization.