Whether you’re alerting your team to a meeting or recruiting new customers, you can use business text messaging to further your enterprise. However, with so many words and graphics available at the touch of a button, it can be hard to maintain the tone and reputation you hope to project. To learn how to craft the perfect business text message, follow these three tips.

How to Craft a Business Text Message

1. Spell It Out

The key to successful business text messaging is to remain professional. Therefore, you’ll want to avoid shortcuts when crafting the perfect remark. While some abbreviations are clearly unprofessional—such as “LOL”—you should avoid the habit altogether. Not only will this practice protect your reputation, but it can also be crucial to maintaining comprehension with international clients or business partners. 

2. Make It Optional

If you’re sending a text message to customers, you should respect their interests by giving them the option to decline future messaging. If they consent to future texts, they can reply to your introductory message, and if they don’t want to receive further communication, let them know to text “STOP” back.

This action makes it clear that their attention is a privilege, and that you don’t feel entitled to contact them whenever you please. This might make customers more eager to take you up on the offer, as they will recognize you want to provide discounts or offers respectfully.

3. Use a Casual Signature

In your email signature, you might include your title, address, telephone number, and business hours. However, in a text message, this information can look overwhelming, especially on a small screen. Keep it casual by using a brief signature, such as your first name, or the name of your company.

Business text messaging is both an art and an essential means of communication, and Mango Voice is here to help you figure it out. Based in St. George, UT, this company offers VoIP phone systems to their commercial clients. In addition to text messaging, they also help with apps, virtual faxing, and offer 24/7 emergency tech support. To learn more about their offerings, visit the website, or call (435) 414-9222 today.