Since roadside assistance is not an experience that drivers face every day, misunderstandings can crop up about what the service entails. Having a more accurate perception of the service will ensure you know what your options are when you have a breakdown or other problems with your vehicle. Here’s what you should know. 

3 Common Misunderstandings About Roadside Assistance

1. Roadside Assistance Exclusively Means Towing

While towing is a common component of this service, it’s far from the only one. Technicians are available to help you change a tire if you get a flat, jump start your car if it dies, and provide fuel if you run out of gas. Consider these professionals not merely as towing experts, but as general problem-solvers on the road. 

2. They Can’t Help With Lockouts

Another common misconception is that they’re not the right people to call if you’re locked out of your car. When your keys are in the car, they can use a pump wedge or similar tool to unlock it for you. If that doesn’t work, they often have a relationship with a locksmith who they can call on your behalf. 

3. Asking a Stranger For Help Is Better Because It’s Free

Though good Samaritans do exist, it’s risky to accept help on the road from a stranger. Instead of gambling with your safety, call a reputable and licensed professional to help.

If you have a problem on the road, reach out to a reliable roadside assistance company like The Hole Works in Franklinville, NY. They have been serving the community for over two decades, and they’re available day and night to help you out of a jam. As an auto parts and hardware store, they will also provide you with some replacement parts if necessary. Schedule assistance by calling (716) 676-3998, and learn more about the shop by visiting their website.