What to Do If Someone Breaks Your Storefront's Windows
Whether your storefront window broke due to vandalism, theft, weather-related damage, or something else, it is always a shock. Take a moment to consider your next steps, all of which help protect your business, customers, and staff. Review this quick guide to streamline the window replacement process.
5 Steps to Take After a Storefront Window Breaks
1. Section the Area Off
Use cordon tape to keep customers and employees out of the affected area. Check for glass shards around the outside of your window and use tape to mark the interior where most pieces are. Do not attempt to pick up broken glass due to the risk of injury.
2. Call the Police
Contact your local police department if the broken window is from vandals or thieves instead of tree branches, construction, or remodeling. Submit any video surveillance footage of the incident and provide as much detail as you can. Take photos and videos of the damage and get a copy of the police report for insurance purposes.
3. Clean Up the Glass
Call a commercial cleaning company that specializes in shattered glass removal. Cleaning experts have the equipment, knowledge, and experience to remove all debris quickly and safely so that you, your employees, and your customers can move around the store safely.
4. Board the Windows Until Glass Repair Services Arrive
Use plywood or particle board to protect your storefront until window replacement specialists arrive. Measure the window frame and board thickness for easy installation. Discuss tempered, insulated glass options to keep your business extra safe and energy-efficient, respectively. Tempered window replacement products have undergone chemical or heat treatment for additional fortification.
5. Review Your Insurance Policy
Talk to your insurance carrier to see if your policy covers the damage. As long as the glass did not break because of negligence, such as not trimming overhanging trees in a timely fashion, your insurance should cover window replacement costs. Provide photos, videos, and the police report to strengthen your claim.
If you need window replacement for your storefront, call The Glass Guru of Newark for quick, quality services. The company serves residential and commercial customers throughout Licking County, OH, providing glass solutions for windows, skylights, and shower doors. Call (740) 349-0871 today for a free estimate, or learn more about their services online.