Building managers and homeowners may hesitate to hire a cleaning company because of trust or security concerns. However, the comfort and convenience of getting professional cleaning services can be unparalleled. It's crucial to know the basics of hiring cleaners so that you can enjoy a tidy office or home without sacrificing your safety and peace of mind.

FAQ When Looking for Professional Cleaners

Is your cleaning company bonded and insured?

Reliable cleaning companies shoulder liability insurance, which covers for worst-case scenarios such as damaged equipment or missing items. Aside from general liability insurance, they should also have workers' compensation. Without it, you may be held liable for illnesses or injuries sustained while workers are cleaning your facility.

What types of training have your employees undergone? 

Reliable companies typically train their employees or require them to have basic cleaning certifications before deploying them to clients. Some companies also require their employees to undergo specialized training, such as industrial or medical cleaning. Providing sufficient preparation reflects the company's commitment to customer satisfaction, professionalism, and workplace safety. 

Is carpet and upholstery cleaning part of the package?

Most reputable companies have options to include carpet and upholstery cleaning in the package. Professional cleaners can get rid of long-standing stains and odors on your carpet flooring and upholstery. This helps maintain their quality and extend their life span, making professional cleaning services a worthy investment.

How do you conduct background checks on your employees?

To reduce any apprehensions, ensure the cleaning company you choose implements a rigorous screening process for their employees. Reputable companies check whether applicants have a criminal history and require their personnel to undergo drug tests. Also, ask the company if the same workers will be sent to your facility every time you schedule a cleaning.

If you need a cleaning company, trust 3 of J's Residential & Commercial Cleaning Services in Elizabethtown, KY. This family-owned cleaning company has a team of professionals with knowledge, skills, and experience in commercial cleaning, janitorial services, and carpet and furniture cleaning. Visit their website or call (270) 990-7305 to learn more about their company.