If you wind up stranded on the side of the road or can’t drive your vehicle away from the scene of an accident, you’ll likely need towing services. Before hiring a wrecker company, you must ask a series of questions so that you know your automobile is in good hands. Use the following guidelines when you want to evaluate a potential towing service.

4 Questions to Ask Your Towing Company

1. Are you fully licensed and insured?

Tow truck drivers should carry the proper commercial license, which demonstrates that they’ve passed the training, written exam, and driving test. They also need to carry minimum liability insurance that will cover the cost of any damages to your vehicle that may occur while in transit. 

2. What types of trucks do you use?

There are several different types of tow trucks, including wheel lift, flatbed, and hook and chain, so you’ll need to make sure the right one arrives at the scene. For example, if your vehicle is immobile, you’ll need a flatbed truck that doesn’t pull your automobile by its wheels. 

3. How much experience do you have?

As a general rule, a towing company that has been in business longer will usually be more reliable and know how to handle a variety of situations. Ask how many years they’ve been in business, and take a quick look at online reviews and ratings to get a better sense of the quality of service they provide. 

4. What forms of payment do you accept?

The last thing you’ll want to deal with is not having the right form of payment when your tow truck driver arrives. When you make the initial call, ask them if they accept cash or credit. It’s also a good idea to give them your insurance information, in case your plan covers the cost of towing. 

The next time you need towing services, get in touch with Captain Towing. Their licensed and insured professionals can evaluate your needs and provide services to get you and your car back home safely. They offer vehicle transport and roadside assistance to clients throughout Burnsville, MN. Call (952) 856-2901 for 24-hour emergency auto towing, and visit them online to learn more about their residential and commercial services.