The iPhone^® XR and XS have gained a lot of attention over the past year for their design and functionality improvements over previous models. However, if you’ve recently made the upgrade, you may have noticed that the equipment is slightly different than that of your old iPhone. In particular, X devices do not feature a home button along the bottom. Without a home button, many users wonder how to force restart, or hard reset, their phones. If you’re facing this dilemma, consider this quick guide on force restarting your iPhone XR or XS.

When Should You Consider a Force Restart?

A force restart is typically recommended whenever you can’t power off your device by using the on-screen slider bar. For example, you might reset if your phone’s screen is frozen, slow to respond, or not turning on at all.

How Do You Force Restart an iPhone X device?

Force restarting these devices can be done in three simple steps using the buttons located on the sides of your phone. With the phone screen facing you, follow these steps to reset:

• Press and release the “Volume Up” button on the left side of the device.
• Press and release the “Volume Down” button found below the “Volume Up” button.
• Hold the right side button until the Apple^® logo appears on the screen.

What if Force Restarting Doesn’t Fix the Problem?

If force restarting doesn’t fix the issue, resetting the phone to factory settings may be the solution. However, it’s important to remember that going back to factory settings means losing all of the data that's on your device.

To go back to factory settings:

• Create a backup file of your phone data.
• Download the latest version of iTunes^® onto your computer.
• Open iTunes and connect your phone to the computer.
• In iTunes, select your device’s name in the left-hand selection menu.
• Select “Summary,” followed by “Restore iPhone.”

When your iPhone needs more than a force restart or factory reset, Experimax Orland Park can help. Providing tech support on all Apple devices, this computer repair shop in Orland Park, IL, can tackle all types of hardware and software issues that impair phone performance. If iPhone repairs aren’t right for you, this retailer also sells fully functional pre-owned Apple devices at competitive costs. To learn more about their capabilities, visit this specialist online or call (708) 949-8562.