VoIP, or Voice over Internet Protocol, lets people and businesses harness the power of the internet to make voice calls. If your business isn’t using VoIP as part of your regular operations, you’re missing out on a variety of advantages when it comes to your daily communications. Here are some common questions about VoIP and how it works for businesses.

How VoIP Services Help Businesses

How Does It Work?

There are three ways to make calls using VoIP: ATA (analog telephone adaptor), an IP phone, and making a computer-to-computer call. ATAs can connect traditional landline phones to the internet, allowing them to leverage the benefits of VoIP calling. IP phones are devices specifically made for VoIP calls, and the computer-to-computer technique allows anyone with a computer or Wi-Fi-capable phone to make calls online.

What are the Advantages?

Many businesses switch over to VoIP for the cost. Rather than paying for a traditional phone plan, you can make calls at a considerably lower cost. For those who are making international calls or spend a lot of time on the phone, this can be a serious budget saver.

How Do I Use It?

If you have a phone-based service (using an ATA), you can use it as you would a regular phone. If you’re using a mobile device, you can make calls through a VoIP application. You can call any phone number, whether it is local, long-distance, or international, typically at a much lower cost than through traditional methods. You can also use conference calling to speak with multiple users at once.

How is the Clarity?

In many cases, the clarity of a VoIP is much better than it would be on a landline or cell connection. If you use it paired with a reliable high-speed business internet service, you can expect your calls to always be crystal clear.

If you’re ready to upgrade your business to VoIP, talk to the team at Fredrickson Communications. They supply the latest corporate technologies to businesses in Durham, Chapel Hill, and Raleigh, NC. Their telecom specialists can analyze your current phone and internet services to determine how to maximize your budget and usage when upgrading to VoIP. Learn more online and call (336) 512-0003 to schedule a free consultation.