Traditional landlines aren’t built to keep up with the demands of modern businesses. Luckily, there is another option. Cloud phone systems, which are sometimes known as Voice over Internet Protocol (VoIP), offer a ton of features and unique benefits that help companies stay on top of their communication needs. Here are a few reasons to upgrade to this network to bring your establishment into the 21st century.

Why Your Business Should Opt for a Cloud Phone System

1. Offers Multiple Features

Cloud-based phones offer an array of features that your business might find useful. For example, you can integrate phone communication with your customer relationship management (CRM) software to more effectively understand your clients when you’re speaking to them over the phone. Your provider can also set up employee desk phones to reroute calls to their personal devices when they’re out of the office. 

2. Grows With You

As your business expands, you want a phone system that is able to grow with you. A cloud-based network allows you to start small and only pay for the features you need. You can add more services and users as your company grows, rather than having to invest in all new equipment each time you hire a new employee.

3. Is Reliable

Cloud phone systems usually house their servers in multiple locations. This means that even if there’s a power outage or downed line in your region, your devices won’t be affected. Since they use reliable internet connections, your phones will also provide high-quality audio transmissions.

4. Makes International Calls Affordable

The internet can connect people around the globe nearly instantly, and without a ton of added cost. This same concept applies when your phone system is hosted online rather than through traditional cable or copper wires. If you do business internationally, then all of those extra fees will be slashed when you switch to VoIP systems.

If you’re interested in learning more about cloud phone systems for your business, contact Arena One. Serving companies throughout the United States, this managed data and cloud communications provider offers a wide array of high-tech solutions, including business internet, VoIP systems, and hosted private branch exchange (PBX). The knowledgeable team of support specialists is available 24/7 to assist you. Visit their website to learn more about their audio systems or call (212) 231-9600 to discuss your needs.