No matter how powerful your company’s security system is, it’s only as effective as the people who use it. To today's hackers, employees are often the weak spot in your security and the key to getting access to your data. To prevent malicious actors from exploiting these weak points, train your employees to recognize cybersecurity threats and follow the right procedures to protect your data and your network security system.

How to Improve the Human Element in Your Security Systems

1. Schedule Regular Reviews

Your business constantly has new hires coming in, and your IT services are always making updates to your systems and equipment. To keep everyone up to speed, make sure they receive cybersecurity training at least once a year. This should apply to everyone at your company, including administrators. This way, the correct safety precautions will always be fresh in all your employees' minds.

2. Inform Employees About Potential Methods of Attack

To be most effective at preventing an attack, your employees need to recognize one. This may mean spotting signs in your computer systems, but more likely they will need to field calls or visits from someone attempting social engineering — a social technique that uses lies, scams, and persuasion to get sensitive information out of employees. This may be information a hacker can use to gain access despite your security systems later, or the information itself may be the goal. An annual refresher isn’t enough, since cybersecurity threats are constantly changing. An IT services expert should keep your employees up to date on the latest social engineering techniques and what information needs to be protected.

3. Keep Communication Open

If your employees have a security concern, they should feel comfortable sharing it with you. Show them through your actions that cybersecurity is important, and that even a potentially false alert is still worth mentioning. To make sure your employees will keep coming to you and stay vigilant, maintain an open and channel of communication with your employees.

Whether you need help educating your employees in cybersecurity systems, you want HIPPA compliance training, or you need to set up a VoIP network, OhmComm, Inc. is ready to help. Based in Philadelphia, PA, they have over 20 years of experience providing a full range of modern communication and IT services for commercial clients. Get started by calling (215) 467-1444, or visit them online for a full list of their services.