Hiring a trucking and hauling service will improve business operations, ensuring shipments get to the intended destination on time. However, it can be a challenge to find the right service when there are many options available. After all, without a prior working relationship, it's impossible to know a company's commitment to customers and quality assurance. To feel confident in your hiring decision, look for the following qualities during the research and interview process.
What Traits Should You Look for in Your Trucking & Hauling Company?
1. Fully Insured & Licensed
Your trucking company should have commercial general liability insurance, with the state's department of transportation listed as the "Additional Insured." They should also have carrier liability insurance, as this covers the cost of repairing or replacing items that get damaged, lost, or stolen in transit. For added protection, most trucking companies allow you to buy cargo insurance. Finally, each driver should have a class A CDL license, since it would be illegal for them to operate commercial vehicles on city streets and highways without it.
2. Flexible Services
The company that you choose should have equipment to accommodate a wide range of shipping needs. To this end, don't forget to ask about their fleet. The inventory should include dump trucks and stone slingers, which come in handy when delivering construction materials to job sites. Tractor trailers should also come equipped with large cargo containers, ensuring all goods can be delivered in one trip.
3. Experienced Staff
A trucking and hauling provider should have years of experience. This will mean they're well aware of clients' expectations and have a protocol in place to deliver impeccable service. On the company website, look for an "About Us" section, which should state the number of years in business, previous experience, and industry affiliations. If the information isn't provided, make sure to ask for it when you consult with each candidate.
To find all the above characteristics in one trucking and hauling provider, reach out to Victor Enterprises. Based in Victor, NY, these professionals have over 10 years of experience providing freight shipping and construction services to contractors and equipment manufacturers in Ontario County. Learn more about their available equipment online and call (585) 742-2232 for a quote.