Effective communication contributes to the sustainability of any business model. That’s why many managers and CEOs are replacing analog-based phone lines with VoIP (Voice over Internet Protocol), systems. To determine whether this is the right move for your operations, below are answers to general questions about the technology.  

Common Questions About VoIP Phone Systems

How does VoIP differ from traditional telephone service?

The primary difference between VoIP and traditional telecom services is the way that information travels. Traditional phone services use analog signals to make calls. The signals move across cables, with altitude and frequency fluctuations during the journey. The signal is decoded at the other end of the call. With VoIP systems, voices are converted into digital format. The data is then sent to the receiver over Wi-Fi.    

What benefits does VoIP offer businesses?

When you use VoIP technology, there’s no need to reach out to a service provider to set up phone lines for each department or employee. This helps businesses save on overhead costs. As information is sent over Wi-Fi networks, employees can communicate with each other and clients from anywhere, boosting company productivity.  

What equipment is required?

There are several setup options for businesses using VoIP services. You could set up the system with a specialized adapter and compatible phone and router. Many businesses install VoIP software on desktops and laptops. Users speak into headsets or microphones to ensure their voices are clear and the data is processed correctly. For either method, a reliable broadband connection is required. 

Do phone numbers need to be changed?

The service provider will let you know whether the current phone numbers need to be changed during setup. To help you avoid changing company contact information, some companies can transfer the existing lines to the new service. With some arrangements, phone numbers aren’t required, as users set up accounts and log into the software.

To boost the efficiency of your business communications, contact the professionals at Challenger Broadband, a veteran-owned-and-operated business in New York, NY. With over 30 years of experience, their technicians deliver fast, reliable internet to businesses in the tri-state area and beyond. Visit the internet service providers online to see how they will make the transition from analog to VoIP communication easier and call (646) 723-9999 to arrange an appointment.