Voice over Internet Protocol, or VoIP, is a type of Internet-based telephone service that uses your business’s online connection to make calls instead of phone lines. You can either use a traditional handset or make calls using other devices, such as your computer or cell phone. It offers multiple benefits over traditional phone systems. Below are three of the most important. 

Advantages of a VoIP Phone System

1. Your Service Follows You

With VoIP, you can receive and make phone calls from your work number no matter where you are, as long as you have an Internet connection. For instance, you can check voicemail messages and receive work-related calls while you're on a business trip, while en route to a meeting, or wherever you happen to be. You are no longer tied to your office line, and you can enjoy the same features as you would with a standard business phone, including conference calling, call forwarding, and caller ID.

2. It Costs Less

VoIP can save you money, especially if you frequently make long-distance calls. There are no long-distance charges over the Internet, and per-call costs are cheaper. In fact, calls of any length and distance are often free within the 48 contiguous U.S. states. However, you aren’t limited to domestic calls. VoIP provides worldwide access. 

3. It's Versatile

VoIP uses a converter that resembles a USB memory stick, which you can plug into any computer to start making calls. You can even use VoIP for video conferencing, so you can stay in touch while out of town. You can attend meetings, confer with clients, discuss business strategies with partners, and stay abreast of current business affairs, wherever you have an online connection.

To have a VoIP system installed in your business, contact Fredrickson Communications in Durham, NC. They serve clients in and around Durham County, and their team boasts more than 40 years of combined telecommunications industry experience. In addition to VoIP capabilities, they also offer business Internet, Cloud services, web design, and search engine optimization (SEO). Visit their website to learn more about their services or call (336) 512-0003 to schedule an appointment.