What Phone Systems Should You Consider for Your Small Business?
Having a reliable phone system can benefit your small business in a variety of ways, from improving employee communication to providing the best customer service experience for your clients. The system can also be easily modified as your business grows. To determine the best option for your needs, here is a guide to popular phone systems for small business operations.
3 Phone Systems Suitable for Small Businesses
1. PBX
Owned and operated by your business, a private branch exchange (PBX) phone system allows for the automatic transfer of calls within the company, using programmable switching features for local lines. This helps reduce overhead by eliminating the cost of setting up a dedicated line with the telephone company for each employee. Many newer systems operate with digital technology, although it’s possible to use analog functionality when needed.
2. Hosted PBX
To limit how much hardware is kept on-site, many small businesses set up hosted PBX phone systems. The switching device is operated by the service provider remotely. This reduces business costs by eliminating installation and maintenance fees.
3. VoIP
A VoIP, or Voice Over Internet Protocol, system allows users to communicate using computer networks. When using a computer or VoIP smartphone or tablet, the caller’s voice is converted to a digital signal and sent along the network to the receiver. This cuts down on hardware installation and maintenance costs while also ensuring employees can communicate over the system with coworkers and clients anywhere in the world.
If you want to set up a new phone system to improve your business’s operations, contact the technicians at Insight Direct in Hillsborough, NC. The staff at this local business will set up and assist with any of your VoIP telecommunications needs, providing managed IT services and advice to boost the productivity of your team. To schedule a service appointment in the Hillsborough, Durham, or Raleigh areas, call (919) 245-7881. Visit the telecommunications company online to learn more about the VoIP system.
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