Business owners have a variety of telecommunications options available to them. Advancements in technology make it easy to connect with people across the globe. While the landline has historically been used for making calls, the VoIP phone system has largely replaced it in commercial settings. If you’re trying to decide whether to install landlines or these new systems in your office, you should understand the difference between the two. Here’s a guide that will help you with that.

Landlines

Landlines tend to conjure images of aging telephone equipment. These phones rely on old-world construction to create connections. Metal wires and a wall jack establish a bond between two phone lines. The wires, situated underground, connect via a series of networks known as a public switched telephone network (PSTN). 

This type of unit won’t be affected by a power outage, but only performs calling. Your telecommunications company may be able to install a variety of useful tools to elevate its functionality. For example, you might want to set up call forwarding so customers and coworkers can reach you when you’re away from your desk.

VoIP

Voice over internet protocol, or VoIP phone systems, depend on reliable internet connections to make calls. They use networks to transmit voices like data. This technology is far more recent, and its efficiency has grown dramatically with internet advancements.

It’s a very popular option for offices and commercial spaces. This is because it uses any type of device to make a call, be it a mobile phone or computer. This means that people can be anywhere in the world and make contact with coworkers and clients at any time of the day. In addition to calling, it provides many features that landlines don’t have. For example, a VoIP device can convert voicemail to email or text messages, support video conferencing, and allow for instant messaging. Your telecommunications provider can also scale it as your business grows, making it a practical option for the workplace.

Business owners throughout the U.S. and Canada look to CNSG Partners for all of their telecommunications needs. This company offers a variety of products and services from multiple suppliers designed to improve your workflow, including VoIP phone systems and business internet services. They’ll help you find the right solution to support all your needs. Visit them online to learn more about what they do, or call (866) 738-1662 to schedule an appointment.