VoIP phone systems provide offices with advanced communication options. Many are unaware that the lines run over a broadband internet connection instead of traditional phone lines. This service can help you save money and gain additional functionality, like the ability to connect mobile phones to the main office phone system. If you’re considering this type of system for your office, consult the guide below.

Look at Your Team’s Size  

Think about how many phone lines you need to accommodate all of your employees. Different VoIP phone systems have various capabilities when it comes to line volume and multi-way calling, so you need to find a system that will support your entire team. Ideally, it should also be a service that can grow with your company if you decide to add to your team in the near future.

Consider Special Features

Aside from simple calling, what other features do you need? Does your team require a switchboard, voicemail, or call forwarding to mobile phones? Take a look at how your team operates on a daily basis to see what options are essential for you. For example, if you’re constantly out of the office, then you likely need voicemail or call forwarding in order to stay in touch with people. It may also be beneficial to utilize a service with call recording. This way, you can have a copy of your call to reference important client or corporate information. 

Prioritize Service

No matter what your specific needs are when it comes to a VoIP phone system, you need a provider that’s going to help you make the transition as smoothly as possible. Look for companies that offer customization options and detailed service so they can walk you through the options and help you get everything up and running without a hitch. You will also want to select a company that can send efficient IT help should there be a hiccup in your service.

If you’re interested in setting up a VoIP phone system in your office, Challenger Broadband can help. Based in Midtown Manhattan, the company serves businesses throughout the Tri-State area with Wi-Fi and fiber internet service. Additionally, they specialize in special event Wi-Fi for companies that need to provide internet service for attendees. With more than 30 years of experience, the veteran-owned business is known for providing reliable customer service and personalized options. Visit their website for more information about their services. To speak with a team member about your specific needs, call (646) 723-9999.