Whether you run a large professional practice, a retail establishment, or a big commercial enterprise, you might need to stop working with a client or customer at some point. If this happens to you, it can ruin your relationship with them and make commercial debt collection difficult. Here are a few tips to help you decide whether to stop doing business with a client or customer.

When Should You Stop Working With a Client?

1. Client Isn’t Honest With You

Successful business relationships are built on mutual trust, and when that does not exist, you may need to let the client go. You might be a large law firm with a client who’s not being truthful about their involvement in a construction accident or a retail store owner with a vendor who is not honest about what they can deliver. In such situations, you can’t do your best for customers who depend on your delivery of goods or services.

2. Client Doesn’t Heed Your Advice

A client who doesn’t respect you or value your professional opinion causes friction in the relationship. When a client rejects good professional advice routinely and creates more problems and headaches for you, it may be time to end the relationship.   

3. Client Doesn’t Pay You

Your client might be truthful and follow your advice, but they need to pay for your work. If you have a contract in place and the client refuses to pay timely under its terms, consider terminating the relationship and getting a debt collection agency involved to ensure you recover what is owed.

When you have troublesome clients who don’t meet their financial obligations to you, Joseph, Mann & Creed in Twinsburg, OH, is a partner you can trust. Since 2001, their debt collection specialists have helped business enterprises of all sizes recover unpaid debts locally and internationally. This firm is one of 45 in the United States that’s certified with the Commercial Law League of America. Visit their website to learn more about their debt collection agency services, call (216) 831-5626 to schedule an appointment, and connect with them on LinkedIn to stay up to date on news and information.