Car accidents are always difficult to deal with, especially when there is significant damage. When you need collision repair, handling everything can be overwhelming, and you’re likely to have a myriad of questions. However, you’re not alone in this. Here are some common questions about the process and how to make working with auto body specialist quick and easy.

Typical Questions About Collision Repairs

Can the auto shop help me with my insurance claim?

Generally speaking, most auto repair shops can help you figure out the intricacies of your insurance claim. If you’ve chosen an experienced shop specializing in collision repairs, you can trust they’ll be familiar with the requisite paperwork. They can help you navigate and understand the legal jargon as well as ensure that you are getting an adequate amount of coverage for the repairs. 

How long does collision repair usually take? 

Since every accident is different, there isn’t a basic timeline. It will primarily depend on the damage and the parts available in the shop. You’ll need to wait for the auto body shop to assess the damage after your car is taken in. As they begin their inspection, they could discover additional problems as they progress through the project. Dealing with the insurance claim can also hold up the repairs, and having both parties in contact and on the same page can make the process more seamless. 

Do I have to use the auto body shop my insurance recommends?

No matter how much your insurance company insists, you always retain the right to hire the auto body shop you want. Insurance companies have their preferred list of shops because they’ve collaborated in the past and have often negotiated an agreement with them that fulfills a certain quota. These types of contracts do not undermine the professionalism of those auto body shops; you usually don’t have to worry about the quality of their work. However, if you’d rather use a different one, always know the choice is yours.

What constitutes a total loss?

Despite what you may have heard, a total loss is not determined by the type of problem. If the car frame seems mangled, it doesn’t automatically mean that your car can’t be saved. Instead, a total loss is determined by the cost of repairs. If the total cost of collision repairs is at least 75% of your car’s current worth, then it is considered a total loss. 

If there’s been a car accident and collision repairs are necessary, make an appointment with Basic Auto Collision Team. They’re known throughout the Honolulu, HI area for high-quality work with quick turn-around time. Thanks to their cutting-edge technology and highly trained technicians, you can expect to have your car back on the road ASAP. You can learn more about their car repair services on their website, but if you have any questions, call (808) 842-3966.