Washington, Pennsylvania

What Are Unified Communication Networks? October 21, 2019

Washington, Berks
What Are Unified Communication Networks?, Washington, Pennsylvania

When business owners stay connected and engaged with their employees, it helps ensure that everyone is on the same page. One effective way to make this happen is through unified communications. This multi-layered networking system is designed to combine several different services in one platform. If you run a company, here’s all you need to know about how this medium works and why you should set one up.

How Do Unified Communication Systems Work?

Also known as UCaaS (unified communications as a service) or UC, a unified communications network is essentially a portal that provides several methods for interacting with multiple parties. These can include instant messaging, remote connections, and video conferencing. Web applications, email, social media, and customer relationship management systems may also be integrated.

A back-end system provides the support to run all of these services in one platform. This platform is configured to accommodate every channel so that groups can interact simultaneously using a variety of communication streams.

How Do They Benefit Businesses?

unified communicationsOne of the main benefits of a unified communications platform is increased employee productivity. The interactive portal allows team members and managers to collaborate regardless of where they are in the world. This connection will help ensure production goals are established and deadlines are met with maximum efficiency. 

Another advantage of using this type of system is cost-effectiveness. Business owners don’t have to spend funds to fly in employees and staff who work remotely in other states or even other countries. This allows companies to hire personnel in other parts of the world to reduce costs or find highly skilled workers. Unified communication systems bring everyone together without chipping away at your bottom line. 


M2 Communications in Barto, PA, continues to help businesses establish and expand their networking systems. Serving all of the Tri-State Area, they create customized unified communications networks designed to meet your company’s unique interactive needs. They also offer business phone services, internet redundancy, and other telecommunications solutions to make your workplace more efficient. Learn more about their offerings online or call (610) 467-8960 to schedule a consultation.