Maybe you’re looking for an internet service for home use, or maybe you’re researching high-speed options for your business. Whatever your needs, there are a few questions to ask before moving forward with the installation process. Here are five you should always go over with any prospective provider. 

5 Questions to Help You Select an Internet Service Provider 

1. What Speeds Are Available? 

Internet speed depends on factors such as what service type you use and the level of activity on your network at any given interval. Speeds come in kilobits (Kbps) and megabits (Mbps), or thousands and millions of bits per second, respectively. There’s also the upload and download factor to consider, as each action requires different speeds. If you need to download images or documents on a cable system, for example, you’ll need at least 20 Mbps.  

2. What Fees Can I Expect?

Equipment and service fees are typical, such as fees to install and subsequently lease your equipment. Also ask about replacement, upgrade, cancellation, cross-connect, and overage fees. The best internet service providers happily outline all costs so you know exactly what you’re paying for before scheduling installation.

3. Do You Offer Discounts on Multiple Services?

Many providers offer service bundles to help their clients save money, such as phone and internet as well as phone, TV, and internet packages. Generally speaking, the more services you choose to bundle, the more money you save over time.

4. Where Are You Based?

Local internet service providers are ideal because they make it easy to contact tech support and schedule installations, repairs, and upgrades. Nearby providers also operate in the same time zone and therefore have similar working hours to yours.

5. Can I Review a Service Agreement?

Quality internet companies offer detailed agreements outlining what you can expect in terms of services and support. These agreements also offer details on any additional provided services and what happens when your needs aren’t met, such as issuing refunds or free maintenance checks. 

Discuss your internet access needs with TSC to enjoy reliable service for years. With locations in Wapakoneta and Saint Marys, OH, this company has served Auglaize County since 1921, and offers internet, telephone, web hosting, cable, and pay-per-view channel services. Internet service bundles are also available for your convenience. Call (419) 739-2200 today to schedule installation or review packages online. Like the Facebook page for the latest news on local events and specials.