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An essential part of emergency management is designating a crisis management team. These teams help when a disaster strikes by providing support and managing the impact of the damage. Depending on the size of your business, you may have multiple teams based on function and department. The following 11 roles usually comprise a crisis management team. However, your company can tailor the team to fit your needs better. 

11 Necessary Crisis Management Team Members 

1. Leader

The leader oversees all aspects of recovery and emergency management. This should be a person with a high-level understanding of the entire business, who can facilitate discussions among teams and make final decisions when necessary.

2. Admin Support

This team member handles administrative tasks such as supply movement, hotel room arrangement, and personnel transportation.

3. Finance

The finance role understands the financial impact of the emergency and coordinates funds to promote financial stability. 

4. HR

From temporary staffing needs to grief counseling, the human resources liaison cares for the personal needs of your employees.

5. ITemergency management

Your company’s data may be at risk during an emergency. The IT role acts as a central support person for IT considerations, advising emergency management crews on risks to computer operations and creating data recovery plans.

6. Legal

In times of crisis, issues of liability and regulatory restrictions will likely surface. Your legal advisor will advise all teams to keep their actions within legal bounds, such as working with local authorities or preserving evidence. 

7. Operations

Does your company have distribution centers or satellite branches affected by the crisis? The operations member adapts daily operations to reduce the negative impact and keep the business flow moving.

8. Project Management

This team member will keep tabs on the impacts of company projects and advise the team leader on delays, setbacks, and scheduling.

9. Risk & Compliance

This person is responsible for coordinating crisis efforts with local, state, and federal authorities, while also remaining in compliance with worker regulations. They also coordinate security for any facilities that are impacted by the crisis. 

10. Facilities

If any locations have been compromised, the facilities member is in charge of employee safety and building accessibility.

11. Marketing & Communications

Throughout the crisis, you will need someone communicating clearly and professionally with your employees and clients, along with external media. 

 


Command Solutions in O’Fallon, MO, are experienced disaster preparation and emergency management consultants. From fire safety and CPR training to business continuity plans, their expert staff has your company covered. For more information, call (314) 803-7418 or visit them online today.  

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