When starting or growing a business, dependable telecommunications devices are essential for communicating with new partners and providing services to customers. Voice over Internet Protocol, or a VoIP phone system, operates over the internet rather than phone lines to deliver dependable and flexible services for businesses. If you’re unfamiliar with this kind of equipment, here are a few ways it’ll benefit your company.

Why Small Businesses Need VoIP Phone Systems

1. Versatility

With VoIP, you can do far more than just have a standard phone conversation. Because of its internet connectivity, it can support voicemails, video conferences, and instant messaging. Voicemails and incoming messages are also forwarded to your email, creating a central location for all your business communications. This will help your employees stay organized and do everything they need from their phone lines.

2. Clarity

A traditional phone or cellphone line may create static and experience call drops. Because a VoIP phone system doesn't rely on outdated telephone wires, the call quality is crystal clear. This way, employees can focus on talking to clients and providing customer service over the phone without worrying about call quality or lost connections. This will help you close more sales, maintain happy customers, and display professionalism.

3. Mobility

Landlines keep you tethered to one location. Outside of the office, there's no way to receive calls without going through the hassle of forwarding and rerouting all office phones to other numbers. But in a world where many people work from home and frequently need to be on the road to meet with clients, VoIP lets you take calls wherever you have an internet connection, including on mobile devices. You can also transfer calls to coworkers without making the caller redial.

Converged Network Services Group (CNSG) is the Premier Master Distributor for the design and delivery of complete technology solutions. CNSG is committed to the core philosophy of earning business by building and maintaining true partnerships with every customer, partner, and supplier. This unwavering commitment to the success of our partnerships has enabled CNSG to be recognized as the fastest-growing Master Distributor in the industry. For more information about CNSG, please visit www.cnsg.com or connect with us on Twitter, Facebook, and LinkedIn.