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A courier service can play a crucial role in your business communications, delivering documents and packages to local destinations in a timely and professional manner. In many ways, the couriers are an extension of your own business, and their work reflects on you. As with any of your business decisions, you want to make sure you’re asking the right questions before choosing a service so you don’t lose money or customers.

Questions to Ask When Choosing a Courier Service

1. How Long Have You Been in Business?

A business that has been around for at least a few years will have the experience and skill needed to provide dependable service. Courier services pride themselves on on-time deliveries and pickups, which keep satisfied customers coming back. If a service has a verifiable track record in your local area, then you can likely trust them with your business. Also, a business that has been around for a while will know the local community—it’ll be easier for them to get around, and they’ll have established relationships with businesses in the area.

2. What Training Do Your Drivers Receive?

courier serviceDelivering documents and packages is much more than picking items up and dropping them off. It requires safe handling at every step, prioritizing deliveries, respecting the confidentiality of the materials being transported, and driving with care and caution while meeting the appointed deadlines. Ask a courier what training their drivers have undertaken to better understand how reliable and professional they’ll be.

3. What Delivery Options Are Available?

Sometimes you might just need standard delivery service, while other situations might call for fast turnaround times. It’s important that you know all the delivery options your courier provides before doing business with a new service. What is the time difference between priority and standard delivery? Do they do pickups and drop-offs to nearby towns? Do they have the capacity to transport larger items, like appliances or construction equipment? Depending on your industry and your needs, these are all important questions to answer.

 

Kidd Curry Express Inc offers professional courier services to the Anchorage, Eagle River, Wasilla, Big Lake, and Houston, AK, areas. They provide prompt pickup and delivery, and they will custom design a delivery plan for routine service if your business requires regular courier support. They transport a wide range of parcels, from letters and small packages to car parts and furnaces. Call (907) 373-3278 or visit their website to schedule service today.

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