Your office relies on commercial printers to compile important information packets, reports, and more. All it takes is one bad day for your printer queue to fall dramatically behind as your productivity drags to a crawl. If your HP printer is having issues, you need to take action quickly so your office can continue to function efficiently. Here are three troubleshooting tactics that you can use before you call for HP printer service.
3 Ways to Test Your Printer
1. Check the Basics
It’s an oft-repeated joke in the IT world, but “did you turn it off and on again” can solve the issue more often than you might think. Make sure none of the common printer problems are impacting your HP unit. Is the power source connected? Does it have enough paper and ink? Is there any paper jammed? Start with these basic issues before looking further.
2. Update Drivers
Sometimes, the issue originates with a specific computer and not the printer. If your other coworkers aren’t having trouble printing documents, update the drivers on the computer that won’t print. To make driver updates easy, you can locate the appropriate software on HP’s website. Download and run the applications, then try running the print task again.
3. Eliminate User Error
Your printer may not be to blame for the issue. For instance, it’s possible that your print jobs have been going to the wrong printer. Make sure the right HP printer is set as the default. Once you’ve checked all the factors above, cancel all pending print jobs and try to reprint the document. If it still doesn’t work, you may need to call for professional HP printer service.
Keep your office productive and call for HP printer service from Laser Line. Based in Jessup, MD, they serve Maryland, Washington, D.C., and Northern Virginia with printing equipment maintenance and repairs. They’re one of the few HP Premier Platinum Solutions Partners. Make your business’s printing more efficient with their printing management services. To learn more about their offerings, visit them online. Call (410) 636-1700 to schedule HP printer service.