These days, whether your business thrives or gets left behind often depends on your technology and the expertise of your team. While you may have your own talented IT staff, emergencies, large projects, and other issues can overwhelm their resources and leave your business lagging. Co-managed IT services are an excellent solution, giving you access to the help you need when you need it.

4 Benefits of Co-Managed IT Services

1. After-Hours IT Services

Server outages, malfunctioning hardware, and software glitches don’t always happen during normal business hours. If your company is web-based or provides 24-hour service, your co-managed IT services provider can step in to handle issues that occur after your staff has clocked out for the day.

2. Increased Efficiency

Normal day-to-day issues can get in the way of upgrades or new hardware installation, putting those important projects behind schedule and over budget. Letting a third-party IT service company handle the password resets and other small emergencies allows your team to focus on the bigger jobs. Alternatively, you might choose to outsource your IT project management entirely, allowing your team to concentrate on their core competencies.

3. Access to Experts

Some problems may just be too much for your staff to handle, or outside their areas of expertise entirely. If you run into an issue your team can’t resolve, your IT service provider can step up and provide the solutions on short notice.

4. Enhanced Security

Cybercriminals are increasingly targeting small businesses, who often don’t have the resources to buy expensive security technologies. Co-managed IT services, on the other hand, invest heavily in security software, and have highly trained specialists ready to defend your business against the latest threats.

For nearly 20 years, businesses throughout New York, Long Island, and New Jersey have relied on Network Solutions & Technology for the customized solutions they need to succeed. From staff augmentation to fully managed IT services, they handle it all, with packages designed around the unique needs of your business. Visit their website for more on their IT services, follow their Twitter for tech tips and insight, or call (877) 678-8080 now to find out how they can help.