Your business phone system is crucial to your company’s communication, but it can often be overlooked. Over time, most phone systems become obsolete, leading to lost productivity, dissatisfied customers, and missed opportunities. Below are a few signs that you should consider upgrading your business phone system.

Why You May Need a New Business Phone Network

1. Your Employees Aren’t Using the Phones

Workers today can communicate with their partners and customers through email or text, but a business is not fully functional until its phone system is in order. If your employees are avoiding using the phones in favor of other mediums, your system may be outdated or difficult to use.

2. Your Hardware Is Out of Date

If your business phone system is a particularly older model, you may have a hard time finding replacement parts or technicians with the skills to offer prompt repairs. Outdated equipment becomes more expensive to maintain over time, so investing in an upgrade can end up being a more affordable option in the long run.

3. Your Customers Can’t Get Through

If your business has outpaced the capacity of your current phone system, customers may have a hard time getting their calls answered. Each missed call represents a lost sale or opportunity to build a relationship with a customer, limiting the growth potential of your business.

4. You’re Missing Important Features

Modern VoIP business phone networks offer a wealth of features that might have been unimaginable a few years ago. Upgrade your business phone system to benefit from these new technologies, like recorded conference calls, video calling functionality, and remote call forwarding, and your business will be able to meet these modern demands.
 

With over 40 years of combined experience and a wide range of advanced services, Fredrickson Communications has the tools and expertise to connect your business to the world. From their offices in Mebane, NC, they bring the most sophisticated technology on the market to companies of all sizes throughout the Durham, Chapel Hill, and Raleigh areas. Visit their website to learn more about their business phone system services or call (336) 512-0003 to speak with a member of their team.