As technology continues to advance, there’s an increasing number of improvements to more traditional forms of communication. A perfect example of this is Voice over Internet Protocol phone systems. VoIP phone systems harness the power of the internet to provide businesses an alternative to traditional telephony technology. As with any emerging technology, there are many misconceptions on how this phone service works, but this guide will address these common myths and to clear up any confusion.

Common Myths About VoIP Phone Systems

1. Poor Phone Quality

One common complaint about VoIP phone systems in its early stages was that the sound quality during calls was worse than that of more traditional phones. In reality, this wasn’t caused by the phone service itself but rather the internet connections of those using it. As broadband services have continued to improve, the call quality for business phone systems has as well. If you have a basic business-grade connection, you will get a crystal-clear connection.

2. Exorbitant Prices

Because it is a cloud phone system, VoIP phone systems provide hidden savings that make it the more economical choice in the long run compared to traditional phone lines. Businesses that switch save money on unlimited local and long-distance calls as well as receiving lower fixed rates for international calls. It also saves money on costs associated with moving, adding, or changing employee phone lines.

3. Lack of Security

Many people think that because their phone calls are transferred as data through an internet connection, it must mean they’re more susceptible to being hacked. In reality, VoIP telecommunications equipment is no less secure than traditional phone systems. That’s because as the technology has continued to advance, providers can offer secure encryption schemes to protect your data, with the most commonly used being public-key cryptography.

 

VoIP phone systems offer businesses a means to save money and receive more advanced features for their phone service. If you’re ready to make the switch, contact the experts at ACC Telecom in Columbia, MD. For the past 40 years, they have helped local companies stay up to date with the latest communication systems designed to help you grow your business and keep your information protected. They’ll work with you to install and maintain a personalized phone system to fit your needs perfectly. Schedule an appointment by calling (410) 995-0101 or learn more about their services online.