When your car has a flat tire or gets stuck in a parking lot with a dead battery, roadside assistance can get you back on the road. They’ll come to your location with whatever you need, whether it’s a tow truck, jumper cables, or gas. If you haven’t requested this service before, here's what you should know about it and whether your insurance will cover it.

Roadside Assistance FAQ

What's included in roadside assistance?

Roadside assistance often addresses small problems such as changing a flat tire, delivering gasoline, and jump-starting a dead battery. It can also include towing services for problems too difficult to fix by the side of the road, such as an engine breakdown.

Does insurance cover roadside assistance?

You can, of course, pay out of pocket for the service. However, most auto insurance plans include the option to purchase roadside assistance coverage. The terms vary by provider, including when, where, and how often you can use it. For example, some providers only cover up to one hour of labor costs. Other important factors to consider include whether you can get 24/7 emergency service and access to coverage when traveling out of state.

Do I really need roadside assistance coverage?

If you have a new car in good condition, keep up with maintenance, and never drive far from your home, you may not need roadside assistance coverage. However, if you like to travel, have a long commute, or drive an older car that isn’t as reliable as a newer model, the supplemental coverage may be beneficial since the risk of a breakdown is higher.

If you’re stranded by the side of the road in Baxter County, AR, contact Discount Towing and Recovery. A driver will come to you as quickly as possible with a tow truck and the right equipment to get you back on the road. They provide 24-hour towing, lockout, jump-start, tire change, and fuel delivery services within a 60-mile radius of Mountain Home. Call (870) 425-1775 to request roadside assistance, or visit them online for more information on the company.