If you have every heard this you were being scammed most likely. I have worked with many nationwide companies and encountered this across America. First the company usually catches your eye with a great DEAL in print coupons looks like a very reasonable price. The thing you didn’t notice they don’t advertise a address that is not a coincidence. These places advertise everywhere without having offices and warehouses they call themselves local, family, neighborhood or whatever else make you feel they are a local family garage door company. The hard truth these are scammers who have honed their skills very well and YOU are the target. They do their initial inspection they show you how the rollers are bad and the cables are worn because of the drums and look at the metal dust these bearings are shot and your door is heavy. They will tell you you have to fix this much big price. But then they will tell you you should fix this bigger price. And finally they will tell you IF YOU CAN AFFORD IT this is the right way to fix your door, it includes a LIFETIME WARRANTY. Don’t be forced by these high pressure tactics ask for a written estimate and then call for other quotes. Thank you as always from Aurora Door Service here since 1972 here when you need us most. 303-361-9200