In a perfect world, your homeowners association would arrive at every decision in perfect unity. In reality, even seemingly simple decisions might get dragged out into battles. Knowing how to manage conflict without shutting members out of the conversation is critical. Follow the tips below to identify and resolve the conflict with minimal disturbance.

3 Steps to Manage HOA Conflict

1. Be Prepared

Even if your homeowners association board seems harmonious and the idea of conflict is laughable, you should have measures in place to handle inevitable squabbles. Ideally, your governing documents should contain a protocol for conflict. A formalized dispute process can help dissenting members feel heard and provide closure on controversial decisions.

2. Identify the Cause

If it seems that conflict springs up over the least consequential decisions, the root of conflict may be a separate issue entirely. A homeowners association board will be composed of many different personalities, some of whom are sure to butt heads on occasion. If the issue is a conflict of personalities, it may help to get those members to talk out their dispute separately. Then you can readdress the issue in question at your next meeting.

3. Make Space for Communication

Sometimes it might feel that the board is talking a lot but saying very little. If communication seems stifled, the atmosphere may not be open enough for everyone to feel comfortable speaking. This can be uncomfortable for some members because open communication means that harsh words will be spoken sometimes. However, it’s much better for everyone to know how their fellow members feel and to likewise know they can express themselves.

Sometimes, the best way to resolve homeowners association conflict in an HOA is to get a neutral third party involved, such as a property management company. If you think that’s the necessary step for your Central Florida HOA, condominium association, or office park, work with HMI. Based out of Longwood, they offer services ranging from accounting help to full management of day-to-day logistics. To learn more about their expertise, visit their website. Call (407) 628-1086 to discuss your community’s needs.