You care about your home, and the contractors you hire to work on it should care, too. This is especially important when it comes to window contractors, since the quality of their work will directly impact your comfort and safety. To ensure your contractor will provide high-quality work, here are four questions to ask before hiring a company.

Essential Questions to Research Before Hiring Window Contractors

1. Do They Offer Warranties?

Workmanship warranties provide a direct guarantee that the contractor cares about the job they do and that they’re willing to back this up with a legal obligation to replace your windows if there are any defects. While the absence of a warranty doesn’t necessarily mean that a contractor shouldn’t be trusted, it should motivate you to ask more questions. If there is a warranty, find out how long it lasts and exactly what it covers.

2. Can They Provide References?

One of the most accurate indications of a company’s future work is their performance in past projects. That’s why it’s crucial to ask for the names and contact information of previous clients. Call their past clients and ask whether they were satisfied with the level of service they received. You can also find reviews through online resources like Yelp®.

3. How Do They Handle Complaints?

Even the most trustworthy contractors are likely to encounter a customer conflict sooner or later. When that happens, how they conduct themselves will say a lot about their level of integrity and customer service. If the issue was their fault, did they do everything possible to make it right? Did the situation result in a court case? If so, what was the outcome? Research both sides of the situation to get an unbiased perspective.

4. Do They Offer Free Consultations?

Reliable companies don’t only care about getting business — they also seek to offer valuable services to homeowners. That’s why they’re willing to advise homeowners on issues related to their industry without the expectation of legal or financial obligations. Receiving a free consultation can give you some peace of mind, and it’ll also let you see how the contractor does their work without feeling obligated to hire them.

If you’re seeking quality window contractors, get in touch with the experts at NuVue Products in Cincinnati, OH. With over 60 years of experience, they’re passionate about offering the best service possible to customers, whether you’re seeking window replacements, window installations, or energy-efficient windows to lower your utility bill. Learn more today about their tailored solutions and exceptional warranties by visiting them online or calling (513) 631-1801.