Elder care planning isn’t always easy. When your loved one needs to move to a nursing home, choosing the right place can be a challenge. However, the decision is an important one, as the staff will be responsible for vital tasks like making sure your loved one is taking their medications and eating properly. Even after they’ve moved in, you still want to be sure you’ve made the right choice. Here are a few signs that your loved one may not be getting the care they deserve.
How to Tell If a Nursing Home Isn’t Offering the Care They Promised
1. Inability to Answer Questions
A proper nursing home should be prepared to answer any questions that relate to your loved one’s well-being. It’s a red flag if they can’t answer simple queries regarding their eating habits or health. If they can’t answer a question right away, they should offer to get back to you as soon as possible. If you don’t hear back within a day or two, your loved one may not be getting the care they need.
2. Insufficient Staff
When you visit your loved one, pay attention to the elder care staff. Are they friendly? Is management available upon request? Are there enough staff members to meet the needs of all the residents? If you notice unhappy staff members or a shortage, it may be time to move your loved one to a different assisted living facility.
3. Won’t Answer Calls
If you call the nursing home, they should pick up right away or at least return your call promptly. Additionally, they should be proactively communicating with you about how your loved one is doing. A lack of communication is a red flag. Call the nursing home at least once or twice a week to make sure they’re picking up and can tell you how your loved one is.
The elder care planning experts at Hurley Care Solutions in Monroe County, NY, can advise you if you suspect there are problems with the nursing home your loved one is living in. They work closely with the facilities in the area and will answer any questions you have. Visit their website for a breakdown of their elder care planning services, or call (585) 471-5239 to speak to a member of their team.