Office phone systems play an integral role in day-to-day business. However, like other technologies, they’re constantly adapting and you have to stay on top of the changes to excel. That's why many businesses are upgrading to VoIP. This time-proven system takes advantage of new and existing workplace technologies and is designed for superior service. If you’re looking to optimize your telecom system, consider the following benefits.

Why Should You Consider a VoIP Business Phone System?

1. Simple Configuration & Maintenace

Traditional landlines require endless wiring and connections to function properly, and one small issue can lead to an outage and extensive downtime. A VoIP system operates exclusively through the cloud, making it easier to configure and maintain. So long as you have a reliable high-speed internet connection, you’ll enjoy uninterrupted service. If issues do occur, your provider can troubleshoot and resolve them remotely through a convenient online customer portal.

2. Advanced Features

Since VoIP operates through the cloud, it can integrate with several virtual features. Employees can each have individual phone numbers and sync their mobile phones as well to enjoy voicemail, email connectivity, call-forwarding, digital concierge services, and more. As long as you have an internet connection, you can connect no matter where you are. This is especially beneficial for companies with employees who work remotely.  VoIP systems are also designed to take advantage of new technologies coming down the pipeline, so you can stay on top of the latest trends and features. 

3. Cost-Effective

With a traditional landline, you’ll face regular fees, onsite maintenance, and extensive installation and general management. VoIP has become the most cost-effective option over the long run because it’s exclusively digital. This is especially helpful for companies that make a lot of phone calls overseas or have international offices they communicate with each day.

Upgrading to VoIP begins with finding the right provider. Frederickson Communications brings more than 40 years of telecommunications experience to businesses throughout Durham, Chapel Hill, and Raleigh, NC. They also offer extensive marketing services, including web design and search engine optimization, to help your company grow its online presence. Learn more about their business internet, VoIP, and cloud services on their website and call (336) 512-0003 to speak with a sales associate today.