Your transmission is responsible for distributing power from the engine to your wheels, and you won’t get far if it’s not working properly. It’s a complex system with many moving parts, so transmission repairs should always be completed by a trained professional. There are some questions you should ask your technicians before you have them handle your repairs.

What to Ask About Transmission Repairs

1. How Long Have You Been in Business?

A shop that has been in business for many years must be qualified to do the work since they are clearly trusted by the community. It also shows that they have relevant experience, so they are equipped to handle any of your transmission maintenance and repair needs.

2. Do You Offer Free Estimates?

You don’t want any surprises when the bill comes, so a reputable shop will provide a complimentary written estimate for you. They will need to inspect your car first to determine the problem and recommend the repair required. If they are not willing to provide a free estimate, this is a red flag.

3. Are You ASE® Certified?

ASE® — Automotive Service Excellence — certification tells you that a shop is professional and maintains certain standards of service. To earn their ASE seal, a shop must have at least 75 percent of their staff keep up with their current certification, which involves maintaining ongoing training with the latest procedures and practices in the industry. The shop is reviewed annually to ensure they maintain those standards of service, so you can trust you’ll receive professional care.

When you need any type of transmission repairs, you can leave the job to Friendly Transmission Service Inc. Since opening in 1986, this family-owned and -operated shop has been trusted by the community and maintains their ASE certification to provide the best possible service, from simple repairs to a transmission rebuild. They have the latest technology in diagnostic equipment to quickly identify and resolve the problem. Contact them online or at (336) 882-1164 to schedule a transmission repair estimate.