Trucks transport a lot of cargo, and when they break down, customers can be severely inconvenienced, leading to lower profits. As a result, it’s crucial for operators to have a go-to semi-truck repair shop that provides quality maintenance and repair services. With many shops to choose from, it can be hard to identify one that will best meet your needs. Here’s a quick guide that can help. 

3 Factors to Consider When Looking for a Semi-Truck Repair Shop

1. Recommendations

Ask for recommendations from friends and colleagues who recently got their truck repaired. Once you’ve collected a few names, create a list of possible truck repair shops to contact. Also, go online and read customer testimonials and reviews from third-party websites. See how the semi-truck repair shop responded to customers, especially disgruntled ones. This will help you gauge their professionalism and customer service. Look for red flags like reviews saying they over-charge customers, don’t fix problems quickly and properly, or use scare tactics. 

2. Prices

Be skeptical of semi-truck repair shops that offer far lower prices than their competitors do. Chances are they may be cutting corners by using shoddy parts or providing inferior workmanship; these will cost you more in the long run. Also, watch out for shops that offer too many freebies. They may be trying to get you in the door so that they can charge you for repairs you don’t really need. 

3. Appearance

Visit the facilities before making a final decision. Upon entering the shop, someone should show you around at your request. Rule out ones that are dirty and disorganized or have mechanics that are not wearing proper gear. Additionally, look around at the tools they use to see if they look old and out of date. 

For semi-truck repairs you can rely on, choose C L Enterprises. With over 25 years in the business, they offer trailer, tractor-trailer, and commercial truck repair services. They can also help you fix issues roadside if your truck break downs. Call 585-303-1541 or visit their website to schedule an appointment.