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73% of smartphone owners send and receive text messages. If you're a business owner, this can revolutionize the way you connect with customers, relay important information, and promote products and services. Below are a few reasons to sign up for business text messaging.

Benefits of Business Text Messaging

1. Reaches Customers Quickly

Whether you are confirming an upcoming appointment or sharing news about an unbeatable limited-time offer, business text messaging allows you to access customers with ease. You send and receive texts right from your main business phone number, so there are no additional numbers to hand out. Plus, customers won’t have to remember new numbers and add them to their contact lists. When a customer has a question or concern, they can reach you just as easily; after hours, you can set up a text auto-reply.

2. Saves Time

business text messagingMaking phone calls is time-consuming, especially for small businesses. You can send a text in a fraction of the time it takes to make a phone call. Texting by nature keeps conversations succinct and to the point, which frees up time to focus on other aspects of running your business.

3. Creates Teams

Business text messaging has advantages for your staff members as well. Create group texts for specific departments, such as Sales or Support, and keep everyone in the loop. This fosters open communication, ensures an informed workforce, enhances productivity, and creates an improved sense of teamwork and mutual support.

 

Start reaping the benefits of business text messaging for your company. Based in Washington County, UT, Mango Voice provides business phone systems and text messaging services to clients throughout the United States. Their cloud-based VoIP phone system offers a revolutionary way to conduct your business and build your customer base. Call (435) 767-0366 or visit them online to request a quote today.

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