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If your smartphone is damaged, you’ll likely want to get it fixed right away. After all, this modern device can keep you connected to your job and social life. However, while you might be eager to seek cellphone repair as soon as possible, it’s important to make sure you’re using a professional you can trust. For peace of mind, here are a few important questions to ask any smartphone repair shop before handing over your device.

5 Questions to Ask Before Getting Professional Cellphone Repair

What if More Damage Occurs During Repairs?

While most cellphone repair specialists use extreme care, there is always a chance that more damage might occur in the process. As such, you should find out how these incidents are handled and what type of damage they may or may not be responsible for.

Do You Offer Any Guarantees or Warranties?

To make sure you’re receiving the highest quality of care, it’s wise to ask about any guarantees or warranties that the shop might offer. Many trustworthy providers will cover faulty parts or service for a limited amount of time after you make a purchase.

What Kind of Parts Do You Use?

cellphone repairSmartphone replacement parts come in all shapes and sizes, so it’s important to ask where yours are coming from. In many cases, shops will acquire parts from third-party vendors that you can research independently.

How Will You Protect the Personal Data on My Phone?

Depending on the cellphone repairs, you might find you need help getting personal data—such as photos, videos, messages, and contacts—off of your device. First, find out if the shop can easily protect and transfer this data. Then, determine what steps they take to prevent your private information from getting into the wrong hands.

How Long Will Repairs Take & How Much Will They Cost?

Depending on the extent of the problem and the shop’s workload, your device might be fixed within a few hours or a few days. To make sure you’ll have your phone in a reasonable time, ask for an estimated time of completion. You should also request a written cost estimate before agreeing to repairs. Otherwise, you might end up paying for more than you bargained for.

Experimac Avon also offers no credit check financing for certified pre-owned Apple® devices! Text 24038 to 22462 to apply now! Message and data rates may apply. 4 messages per year. Text HELP to (801) 797-3880 for help. Text STOP to (801) 797-3880 to cancel. For terms: acimacredit.com/terms-of-service. For privacy policy: acimacredit.com/privacy-policy.

Experimac Avon is located at 10665 E US Highway 36 in Avon, Indiana. We serve the greater Indianapolis, IN area, including Speedway, IN, Lawrence, IN, Plainfield, IN, Greenfield, IN, Greenwood, IN, Zionsville, IN, Fisher, IN, Whitestown, IN, Beech Grove, IN, Brownsburg, IN, Danville, IN, and more! Call (317) 755-1341 or visit us online for more information.

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