In the age of the internet, we spend much of our time socializing on platforms such as Facebook and Twitter. This is also where we get information and updates about our friends and family. If someone you know has recently lost a loved one, you might be wondering how to properly express your condolences aside from attending the funeral. Here are a few ways to do so.

How to Use Social Media to Console People Who Are Grieving

1. Avoid Clichéd Phrases

Finding the words to express your condolences can be difficult, but try to avoid overused phrases, such as “He’s in a better place” or “I know how you feel.” Not only can they come across as insensitive, but they also suggest that the mourner is not validated in their grievances. Instead, just say you’re sorry. 

2. Respond in the Way You Received the News

If you received news about the deceased by being told by another person, don’t respond by posting on your friend’s social media page. This can unintentionally provide exposure they haven’t asked for. If you wish to reach out, do so through a direct message or a phone call. 

3. Know When to Reach Out Directly

Facebook statuses are now a common way for people to notify friends and family members about a loved one’s passing. If you’re only an acquaintance of this person, it’s sufficient to post your condolences. However, if you have a close relationship with the deceased or the friend or family member, reach out directly as it’s more meaningful. 

If you need assistance with funeral planning services, turn to the team at Porto Funeral Homes in New Haven County, CT. For over 75 years, their caring, compassionate staff has helped local families with every step of the funeral planning process, whether you’re arranging a traditional burial or cremation services. They also offer grief counseling to help loved ones dealing with the aftermath of a loss. Call (203) 467-3000 for East Haven or (203) 934-5000 to reach their West Haven location. You can also reach out online to schedule a consultation with a funeral director.