Whether you're building a new home, adding a structure to your property, digging a pool, or installing a septic tank, you need reliable excavating services to ensure the job gets done efficiently and safely. Knowing what to ask your contractor will help you choose the right company for the job. 

What to Ask an Excavation Company

1. How Much Experience Do You Have?

The more experience they have, the more likely they’ll get the job done right. Check to see if they have experience in the type of work you need; for example, you may need them to clear land, remove topsoil, or dig a basement. Also, make sure they have a plan for the project and that they have procedures if any problems occur. For instance, if they accidentally hit a pipe, you want to know they’ll have employees available to repair it at a moment’s notice.

2. Are You Insured?

Insurance protects both the excavating company and you if there’s an accident. It should cover both injury and property damage, and the policy should be up-to-date. Ask for documentation, and follow up with the insurance company to ensure their coverage is active.

3. How Do You Communicate With Customers? 

You can get a sense for how communicative and accommodating a contractor is during the initial estimate and planning process. See whether they communicate price estimates and expected schedules, as well as discuss potential challenges and solutions with you. Many business and homeowners don’t know much about excavation, so it’s important to work with a contractor who speaks clearly and explains industry terminology. Also, read online reviews to see if anyone has had issues with their customer service. One review can be biased, so pay attention to patterns and trends; for example, look for indications that a company uses hidden fees or doesn’t accommodate change requests when needed.

When you need an excavating contractor, contact Mark Cromley Septic Service. Serving Union County, PA, the owner, Mark Cromley, has a lifetime of experience in both excavating and septic tank pumping and maintenance and has developed a reputation for friendly, attentive service. To schedule an appointment, call (570) 524-0249 or send him a message online.