Finding the right automotive repair shop can be a tricky process and one that entails due diligence on your part. While most people wait until they have car issues to look for a reliable shop, the best time to look for one is while your vehicle is still in good running condition. When car troubles unexpectedly crop up, you tend to pick the nearest facility or one that offers the lowest rates without thinking if you’re getting the best service.

What to Consider When Selecting a Facility

1. Recommendations

Start your search by asking friends and family for their referrals. They may have previously worked with an excellent local automotive repair shop, so ask about their overall experience and quality of work. Their truthful insights often carry more weight than any glowing reviews found online.     

2. Years of Experience

How long the facility has existed is not always a good gauge of work quality. It’s better to ask the technicians themselves about their years of experience, training, and licenses. Check the shop’s certifications and trade affiliations as well—this means they adhere to industry standards and best practices.

3. Customer Feedback

There are instances when personal recommendations are not enough—you may need a specialized automotive repair facility. When searching, don’t forget to check customer feedback online, but take everything you read with a grain of salt, even on unbiased sites.    

4. Competitive Rates

For whatever vehicle work you need to be done, ask for estimates first. Obtain quotes from at least three different shops to better compare their rates and check the inclusions. A reputable facility will be more than willing to explain what’s included in their quote and why it needs to be done on your vehicle. Pick a shop that offers the best rates for top-notch work and avoid those that offer low-ball estimates.

5. Good Facility

If you have the time, drop by their facility and take a look around. A good facility should have some degree of organization. Aside from having the necessary tools and equipment, they must also be insured against fire and theft.

For exceptional automotive repair, trust the highly skilled technicians at Jerry Ernst Auto Body. Serving the greater Cincinnati area for over 40 years, they specialize in collision repairs and vehicle restoration services. Call (513) 871-7200 to request a free estimate or inquire via their website.