As a small business owner, no matter what type of products or services you provide, you will need reliable business internet solutions to keep your bottom line on track. When you lose access to the web, it can be frustrating and even negatively impact your sales. The list below discusses several problems to look out for and how to troubleshoot these issues.

A Guide to Business Internet Problems 

1. Slow Wi-Fi Connection

If your Wi-Fi speed is slow, it can decrease employee productivity. Wireless networks can get bogged down if too many people are using it at the same time. Increase your bandwidth to ensure your team has the connection speeds they need to do their work. Router issues—such as defective hardware or signal limitations—can also slow down your internet, so you should contact your business internet provider to have it repaired. 

2. Modem Issues

If you run into modem issues—look for the lights going on and off continuously—unplug the cord from the device and make sure that all of the power lights on it are turned off. After 10 seconds, plug the cord back in and wait for the lights to come on. If your internet still doesn’t work after doing this, contact an internet repair specialist for help.

3. Securing Your Network

Don’t forget to give your wireless network a password; this lowers your risk of being hacked or exposed to malware and viruses. If you’re transmitting sensitive information online, such as your employees’ or customers’ personal information, secure your system by enabling network encryption.

When you need reliable business internet services, contact Arena One in Manhattan’s Garment District. Their experienced team provides a wide range of business solutions including VoIP, office phone systems, and cloud communication services. To keep your business running smoothly, let their knowledgeable staff meet your technology needs. Call them at (212) 231-9600 today or visit them online to learn more about their products and services.