If you’re involved in an accident or your car unexpectedly breaks down, you’ll likely require auto towing services. If you’ve never gone through the experience, it can be overwhelming. Fortunately, if you take the proper steps to prepare, you can know what to expect from the process and get your car back on the road quickly and safely. Here are a few things to keep in mind if it’s your first time calling a towing company. 

3 Steps First-Time Auto Towing Customers Should Know

1. Your Safety Is the Top Priority

Keeping yourself and passengers out of danger should be the number one concern when waiting for an auto towing specialist. Pull as far to the side of the road as possible to reduce the risk of the vehicle getting clipped by passing traffic. You should also turn on hazard lights and put roadside flares near the car, as it will alert other drivers to approach with caution. The signals will also make it easier for the tow truck driver to spot your location on a busy roadway. 

2. You’ll Need to Provide Identification & Car Registration

Once you pull over, look in the glove box for your auto insurance documents. The paperwork should state whether roadside assistance and towing is covered in your policy. When the auto towing technician arrives, they will ask for your identification and vehicle registration. Having these materials on hand will expedite the process. 

3. You Should Set Up New Transportation

Once your vehicle has been loaded onto the flatbed, you’ll need to figure out a new way to travel. Most towing services will offer to transport you to the shop, or you can call a friend or family member to pick you up from your current location. Next, have a mechanic inspect your vehicle. If the repairs will take more than a few hours, renting a car will probably be the most convenient solution—and your insurance company might even cover the costs. Some towing companies, like Cogswell Towing, are a full service station, so they can be the one to repair the damages and provide you a rental car while it is being repaired as well.

If you need auto towing assistance in the Russellville, AR, Morrilton, AR, and Danville, AR area, turn to the professional technicians at Cogswell Towing. They understand that car malfunctions can be stressful, which is why they’re committed to providing residents of Pope County with prompt service, affordable prices, and top-quality customer service. They also offer car rental services and have an auto body shop located on-site. They will even send the bill directly to your insurance company to streamline the process of filing a claim. Call (479) 968-4665 to find out how they can help during an emergency. You can also visit the towing company online to learn more about their services.