Expectations of today’s businesses are drastically different than they were 10 years ago. This is illustrated best in how companies engage and support the customer experience. This customer-centric approach has required companies to address all aspects of their business, ranging from business processes, customer experience, and interfaces to how they market and sell to their target customer.

The Role of Wireless 4G LTE

The catalyst to this evolution toward greater customer experience is technology and—more specifically—wireless. Wireless 4G LTE plays a critical role in a wide array of industries. No longer considered a “backup technology,” 4G LTE (and soon 5G) provides the speeds, management, segmentation capabilities, and the flexibility to run both operational (i.e. POS systems and video surveillance) and customer-facing services at an affordable price. 

Data Overages

This evolution has been in the works over the course of the last several years. One hurdle that has hindered the adoption of wireless as a primary connection for business operations was the expense related to data overages. Data overage occurs when a company exceeds their monthly data allowance.  

The fear of data overages has hampered the use of wireless within businesses for years. As carriers across the board have looked to expand the use of wireless for businesses, some have created unique programs and safeguards. For example, a couple of years ago, AT&T released a new plan; rather than charge additional fees, they reduced wireless speeds to 2G until the end of the billing cycle. The move was made to address overages and gain customer loyalty by reducing unnecessary charges. While this allowed the companies to manage their overages, the reduction to 2G kept wireless from being actively deployed throughout operations and considered as more than a backup solution.

AT&T Changes the Conversation With Its Introduction of Business Class LTE Connectivity – No Overages 

AT&T Introduction of Its Business Class LTE Connectivity

The No Overages data plan is tailored to meet the needs of today’s business. MACH Networks is the exclusive provider of this new plan and believes that companies of all sizes will benefit from deploying 4G LTE wireless to run ATMs and Kiosks, Digital Signage, POS systems, SD-WAN connectivity, video surveillance, and full landline replacement. Specifically, business can gain a lot with its adoption of wireless including:

• Primary Connectivity: Fully Managed 4G LTE connectivity for Branch Offices and SD-WAN Applications. 
• Back-Up Connectivity: Solutions ensure businesses stay connected in the event of a network outage caused by equipment failure, human error, or natural disaster.
• IoT Connectivity: Reliable, resilient connectivity for ATMs and kiosks.

The use of 4G LTE is changing businesses, saving money, and creating how customers are able to engage and manage its interactions with customers.

For fast and reliable LTE solutions, put your trust in the team at MACH Networks, the premier telecom company in Carlsbad, CA. As a partner with AT&T and other wireless providers, they offer unlimited LTE data plans so businesses can stay connected and continue to grow. They also specialize in customized connectivity solutions ideal for almost any type of network application. Call (866) 972-7677 today to discuss your unique business needs with a knowledgeable member of their team. You can also visit their website to learn more about their wide array of LTE solutions.