When choosing an auto mechanic, it isn’t enough to simply search online or do a quick drive-by to scan a shop. For car owners looking for an expert mechanic, you need to ask smart questions to determine if they’re a good fit. Here is a guide to help you ask the right questions.
Strategic Questions to Ask an Auto Mechanic
1. How Long Have You Been in Business?
Start with a question about the shop to get a sense of their overall experience. Find out if they just opened or have decades of experience to help you. Starting off with an easy question help build rapport and gain trust. Additionally, ask them if they have any specialties. For example, do they have experience fixing brakes, repairing engines, or tweaking electrical systems?
2. What Certifications Do You Have?
While experience is important, it’s also paramount for your mechanic to be fully licensed. Look for a mechanic that is ASE-certified® (Automotive Service Excellence). This certification represents the highest standard in the industry. It indicates that the auto mechanic has undergone extensive training and is up-to-date on best practices, such as avoiding technical jargon with customers.
3. How Long Will the Job Take?
Once you have a sense of the business, it’s time to move onto more specific questions about your vehicle and the damage. Ask how long they think the repair will take; if you get a vague answer, try to push for specifics. Also, familiarize yourself with how long repairs generally take. For example, replacing an engine typically takes two weeks.
4. Can You Give Me a Price Estimate?
After the date is pinned down, you should inquire about the price. Again, if the mechanic is vague, it’s generally a red flag. Don’t proceed with a repair until you have a written estimate of the costs. It’s also helpful to go in with a baseline, which you can find by asking around or conducting research online. A tire rotation, for instance, typically costs between $25 and $50, a transmission fluid replacement is around $50 to $100, and an oil pump replacement is generally between $350 and $600.
5. Is There a Warranty?
It’s also wise to check if the mechanic guarantees their work. Look for a mechanic that offers a warranty to ensure you’re protected. Ask about the details of the warranty, including how long it’s good for. For example, many shops offer a warranty that lasts one year or 12,000 miles.
If you’re on the lookout for a new auto mechanic, contact A-1 Auto Service in Lorain County, OH. With more than four decades of experience, their ASE-licensed professionals will help you with everything from an engine tuneup to brake services. They provide reliable and accurate services and always get the job done quickly. Call them at (440) 245-0076 to speak with a member of their team, or visit their website to learn more about their services.