A stable and reliable phone system is instrumental in keeping your business connected to your customers, vendors and employees. Given that, your phone system needs to be one that is easy to install and maintain as your needs change. As you evaluate phone systems, consider the differences between a hosted VoIP and an on-premise system to help you choose the best one for your company.

Why Companies Are Moving Away From On-Premise Phone Systems

The Difference Between VoIP & On-Premise Phone Systems

A hosted VoIP phone system is one in which your business phone system is managed offsite by a third party service provider. The phones connect to the provider through the internet, where call management is handled by equipment located at an off-site data center. The service provider handles the support and maintenance of the equipment associated with the system. There is no equipment to purchase, and your out-of-pocket costs consist of the monthly fee to access the service.

On-premise phone systems, however, are managed in-house, and all equipment is stored on-site at your facility. With an on-site phone system, you must purchase all the equipment required to handle the phone system. Also, your IT staff is responsible for maintaining the equipment and handling day-to-day support issues.

The Benefits of Hosted VoIP Phone Systems

Hosted VoIP solutions eliminate the need to purchase servers, routers, and all equipment required to run a phone system. The service provider handles the equipment and takes care of the day-to-day operation of the system. A hosted VoIP phone system lessens the burden on your IT staff to manage the equipment. Not only that, you won't need to hire someone with the specialized skill set to support the phone system. The service provider employs experts who know how to keep everything running smoothly and efficiently. Lastly, hosted VoIP solutions are easy to scale. Since there's no equipment to purchase, adding new phones and equipment is as simple as calling the service provider. Most changes take effect immediately which makes scaling up or down based on your needs a quick and easy process. 

Choosing a hosted VoIP solution makes getting your business up and running with a phone system quick and easy. There is no equipment to purchase, and a service provider handles all support and maintenance. If you are considering a hosted VoIP phone system for your business, Concord Technology Group can get you up and running in no time. Serving Lake County, OH, this managed IT service provider offers voice, data, and internet solutions to companies of any size. With 24/7 monitoring you can be sure that your systems are running smoothly when you need them. Call them today at (440) 210-3200 to schedule a needs assessment. Or, visit their website to learn more about their voice services.