Having a reliable HVAC contractor is an important step for keeping your heating and cooling system in working order. When researching potential companies, there are a few questions to ask to ensure you get the right service from a qualified technician. Here are five things to consider before deciding on a contractor.
What Should You Ask Potential HVAC Contractors?
1. Are You Licensed & Insured?
Make sure the HVAC contractor you’re considering is licensed to work in your area. Each state has different licensing requirements so it’s important to know what is legally necessary. In Georgia, technicians must have both Class I and Class II Conditioned Air Contractor licenses. In addition, they must have insurance to protect their employees and your property as they work.
2. Do You Have References?
Ask the company for references from past jobs and be sure to call each one. Find out what the work entailed and if the customers were satisfied with the result. Inquire if the contractor stayed within budget and if there were any problems along the way. If there were, ask how they were handled and if they were satisfied with how the technicians proceeded.
3. Do You Perform Home Evaluations?
Find out if potential HVAC contractors will come to your home to view your setup and current equipment. A quality company will take the time to walk through your home, asking detailed questions about the size of the house and the number of residents who will rely on the heating and cooling system. They should also inspect ducts and insulation to make sure what you have installed is correct for your property.
4. Do You Have an Office?
Choose a company that has a location and staff available to you. Not only does this tell you that they have an established business, but it ensures they have representatives on hand to help you if need be.
5. Do You Offer Warranties & Guarantees?
Always make sure you have the entire estimate in writing and that it includes every detail about the work. Besides the make and model of the equipment, your estimate should include any warranties and guarantees on parts and work provided. If you don’t see any, ask if they offer them and get them in writing so you have proof your work is protected.
When you need an HVAC contractor, trust Kendall’s Heating & Air in Hiawassee, GA. The local company brings more than 40 years of experience to every job. Whether you need furnace repair or an air conditioning installation, their professional team can help. Call (706) 896-0830 to discuss your HVAC repair needs, or visit them online for a full list of their services.