The majority of consumers today have a mobile device, making text messaging an effective means of communication for a variety of industries. SMS texting for businesses will also improve customer service, boost customer loyalty, and generate more revenue, particularly since many clients prefer getting SMS over email or a phone call. If you’re in any of the industries below, talk to your tech solutions provider to explore your SMS options further. 

3 Industries That Should Use SMS Texting for Businesses

1. Restaurants & Bars

Text marketing provides the food industry with a huge marketing advantage. Young consumers especially spend a lot of time on their devices and in bars, nightclubs, and cafes. If you own a bar, use SMS to send messages about special events, exciting announcements like the hiring of a new DJ, and new drink specials. If you own a restaurant, send customers alerts about takeaway orders and the status of the table they’re waiting on. You could even let customers make reservations via text. 

2. Retail

SMS texting for businesses offers solutions unique to retail. A well-timed text will drive consumers to visit both your online and brick-and-mortar stores. Send SMS messages to notify your customers when seasonal sales will begin or give them promotional codes for discounts. Texting is also a great way to spread information about the latest styles. Build customer loyalty by sending satisfaction surveys or birthday coupons via text. 

3. Medical

Even the medical industry can benefit from SMS campaigns. If you’re a care provider, patients missing doctor’s appointments significantly affects the cost of care, delivery, and resource planning. Sending SMS reminders to patients reduces these problems. Hospitals and healthcare providers can use texts to provide advice and follow-up care. You can even allow patients to ask questions via text. Be sure to explore SMS options that take HIPAA confidentiality into consideration to ensure full compliance. 

SMS texting for businesses requires a reliable transmission service company. Luckily, 1stPoint Communications is around to provide you with high-quality and affordable solutions. Based in Piscataway, NJ, this company offers telecommunication services to small businesses and growing enterprises nationwide. Check out their website for more information on their business texting services or call (212) 884-4400 for more information.